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Using Social Markets in Order to Develop Long Lasting Business Ties
A very well developed area of the internet today are social media sites. An overwhelming majority of people who go online on a daily basis tend to use social media. The sites that are used include Facebook, Twitter, MySpace, and Linkedin. Businesses have started to realize that these sites open new opportunities for them. The opportunities that are out there need to be taken advantage of and Dave Evans tries to help in his book Social Media the Next Generation of Business Engagement. In this book Evans helps those who work in many different areas of business take the step to apply this social technology to their business. High levels of customer engagement can be achieved by following the details he gives on the variety of tools available. This is done by learning from the initial waves of social media marketing that have been done already. Moving forward in the best way possible can be done after surveying this knowledge. Building customer and partner loyalty through these sites is one of the best reasons for a business to use social marketing today. This loyalty will then lead to long term benefits. This loyalty will move throughout a company and how this happens is also explained. The marketing department of a company is not the only one who has a reason to use social media. The product development division, HR department, and customer service specialists can all use information taken from each site. Dave Evans takes a more in depth approach to social media than many other books. Many books will glance over the topical information that is readily available about these sites. How these sites can help each business in all the different areas is the path that Evans leads his readers down instead of the common one. Social marketing is rather new to business operations, but even given this there is plenty of groundwork developed to get some type of social marketing into a business plan. Getting left behind on the newest business trends is the easiest way for a business to fail over the long term.
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