Tips For Dealing With A Customer Who Has Not Paid You On eBay

With eBay, you can make some extra money on the side of your job, or you can get rid of stuff you no longer want. But while eBay is great for selling your items, it is not always great for getting you paid for the items that you "sold." After all, on eBay, you do not get paid first and then give the customer the item - the way you would in a regular store - but instead, you have to wait for the person to pay you after they win the bid, and sometimes they can leave you waiting for a while!

If you are dealing with a customer who has won a bid but has not yet paid you, the first thing you should know is that they have four days to pay. Even though this seems like a while, eBay will not take a complaint unless it has been at least four days from the day when the auction ended. If four full days pass without a payment, however, eBay starts to take it very seriously, doing what they can to help resolve the issue.

If someone has not paid you, the first thing you need to do is try to work things out with them by contacting them directly. If you contact the buyer and they either will not cooperate with you or will not respond to your messages, you can take the next step and file a complaint with eBay's Resolution Center.

The buyer will again have four days to pay after you file a complaint with the Resolution Center (and will also, of course, be notified of the complaint). They are allowed to contact you during this time and ask for an extension or try to make some other arrangement, but you are under no obligation to agree. If it goes another four days and they still have not paid, this item will go down as an unpaid item.

This means that you can resell the item (or you can give a Second Chance Offer to one of the bidders who lost), and it means the buyer will have an "unpaid item" on their account. And when you sell your items on eBay, keep this in mind: you are able to look at the accounts of those who are bidding on your items, and if you find unpaid items in their history, you can protect yourself by blocking them from bidding on the things you list!

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