Resolving Workplace Conflicts

There is one thing in particular that we share with nearly everyone close to us at some point in our lives, whether that someone is a parent or sibling or is a wife or children, and this one thing is Conflict. But the most difficult conflicts to resolve are usually not those we have with the people close to us, but are the ones we have in the workplace. Because of the foundation of relationship we have with those close to us, we are typically more well-equipped to deal with familial conflicts. Workplace conflicts are often in danger of being far more explosive than those conflicts in the home, simply because they entail people who hardly know one another. There is no magic elixir that can make workplace conflicts go away completely in an infallible manner, but there certainly are specific things you can do that will enable you to diffuse workplace conflicts before they spin out of control, no matter how close they are to spinning out of control already.

There is one major mistake people make when trying to resolve conflicts, especially in the workplace, and this is the mistake of assigning blame. If you tell someone on your project team, "You don't do any work," they are far less likely to listen to you, and you are therefore far less likely to resolve the conflict, than if you express, "I feel like I am doing all the work."

A great approach to take in resolving conflicts is the "us versus the problem" approach. This approach essentially aims to allow both individuals involved in the conflict to work together against the problem, instead of the two individuals being pitted against one another. By working together against the problem, you can also easily avoid placing blame, as the problem has now become the issue in question, rather than it being one person or the other.

Finally, make sure you always think twice (maybe even three times) before involving your superiors in an argument. When you involve your superiors, it can quickly create bitterness between yourself and the coworker with whom you had conflict. Furthermore, no one looks good when a conflict is taken to a higher-up, no matter who is proven to be "right" or "wrong."

Conflict resolution might not be easy, but it is very often a necessary aspect of workplace life. Instead of fighting and making your conflicts worse, learn how to solve them.

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