How To Resolve Workplace Conflicts

There is one thing in particular that we share with nearly everyone close to us at some point in our lives, whether that someone is a parent or sibling or is a wife or children, and this one thing is Conflict. But the most difficult conflicts to resolve are usually not those we have with the people close to us, but are the ones we have in the workplace. We are better equipped to handle familial conflicts because of the foundation of relationship that is already in place, both before and after the conflict. Workplace conflicts are often in danger of being far more explosive than those conflicts in the home, simply because they entail people who hardly know one another. There is no magic elixir that can make workplace conflicts go away completely in an infallible manner, but there certainly are specific things you can do that will enable you to diffuse workplace conflicts before they spin out of control, no matter how close they are to spinning out of control already.

"Assigning blame" is one of the biggest pitfalls people fall prey to when trying to deal with all conflicts in general, and with workplace conflicts specifically. If you tell someone on your project team, "You don't do any work," they are far less likely to listen to you, and you are therefore far less likely to resolve the conflict, than if you express, "I feel like I am doing all the work."

A great approach to take in resolving conflicts is the "us versus the problem" approach. Rather than instituting a "me versus you" situation, the "us versus the problem" approach acknowledges that there is a problem, and it aims to combine the forces of both individuals to work the problem out. By working together against the problem, you can also easily avoid placing blame, as the problem has now become the issue in question, rather than it being one person or the other.

Finally, although it might be tempting to do so, do not always involve your superiors in an argument. You can introduce bitterness into your relationship with your coworker very quickly when you involve someone else. Furthermore, no one looks good when a conflict is taken to a higher-up, no matter who is proven to be "right" or "wrong."

Conflict resolution might not be easy, but it is very often a necessary aspect of workplace life. Once you learn how to resolve your conflicts, you will be able to diffuse them before they get any worse.

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