Resolving Workplace Conflicts

Conflicts are a natural part of life - we deal with them with our parents, with our siblings, with our spouses, and even with our own children. But often we also deal with conflicts in the workplace, and these can be the most difficult conflicts to resolve. We are better equipped to handle familial conflicts because of the foundation of relationship that is already in place, both before and after the conflict. Workplace conflicts are often in danger of being far more explosive than those conflicts in the home, simply because they entail people who hardly know one another. There is no magic elixir that can make workplace conflicts go away completely in an infallible manner, but there certainly are specific things you can do that will enable you to diffuse workplace conflicts before they spin out of control, no matter how close they are to spinning out of control already.

There is one major mistake people make when trying to resolve conflicts, especially in the workplace, and this is the mistake of assigning blame. If you tell someone, "You don't do any work," they are less likely to react the way you might like for them to react than if you say, "I feel like I am doing all the work here."

When dealing with conflicts, an excellent approach is the "us versus the problem" approach. Rather than instituting a "me versus you" situation, the "us versus the problem" approach acknowledges that there is a problem, and it aims to combine the forces of both individuals to work the problem out. By working together against the problem, you can also easily avoid placing blame, as the problem has now become the issue in question, rather than it being one person or the other.

Finally, make sure you always think twice (maybe even three times) before involving your superiors in an argument. While this can settle an argument for good, it also can create bitterness between yourself and the coworker in question. Furthermore, even if you are in the right and your coworker is in the wrong, no one looks very good when a conflict is brought to the boss.

Conflict resolution is not always easy, but it is often necessary. Learn how to solve workplace conflicts, instead of fighting further and making them worse.

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