Saturday, April 16, 2016

Using Customer Referrals to Grow Your Business

Building a customer base for your small business is very difficult. Regardless of the methods that are used, it is hard for them to gather a lot of new clients. An array of different marketing methods can be one method. Cold calling on potential consumers is another. If you want to you can send mailings directly to target customers at home. However there is an untapped resource that small businesses don't take advantage of. Failing to take advantage of current client referrals is a huge mistake often made.

The back bone of your business development plan can be customer referrals if you use them in the right way. The best advertisement for your business is your current customers who are pleased. Finding a way to generate referrals out of your customer base can allow you to grow your new customer base drastically more than you have in the past. It is difficult to figure out a way for you to generate these referrals in an efficient method.

By using your head you can really think of some great ways to generate referrals from your good customers. If a current customer of yours refers a new customer, you can offer a bonus or special offer to them as a reward. The perk can be given to the referrer and the referred. You can offer your existing customer a $10 bonus, for example, while offering the same bonus to the person they are referring. This method invokes some added costs, which is really the only draw back.

Weighting the cost of new customers is something that must be done to compare. This new customer cost you how much time to gather? How much money to you spend on the marketing developed? Both the time you spend and the marketing you develop cost you money. Offering a referral bonus often ends up being equal to the amount of money you spend on these other methods. Do not forget that this referral bonus is mean to bring in a new customer, but also makes your current customer base more pleased with you.

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