How To Resolve Workplace Conflicts

Conflicts are a natural part of life - we deal with them with our parents, with our siblings, with our spouses, and even with our own children. But often we also deal with conflicts in the workplace, and these can be the most difficult conflicts to resolve. When we deal with conflicts in the home, we are better equipped to handle them because of the foundation of relationship we have with these individuals. In the workplace, however, conflicts often deal with people we hardly know (or, at least, with people we wish we hardly knew!), and this can make them much more explosive. While there is no cure-all for ending, avoiding, or resolving workplace conflicts, there are some things you can do to ensure that you take care of conflicts when they pop up, diffusing them before they become something much bigger than they should be.

There is one major mistake people make when trying to resolve conflicts, especially in the workplace, and this is the mistake of assigning blame. For instance, if you feel that someone on your project team is not doing any work, they are more likely to listen to you if you say, "I feel like I am doing all the work," instead of if you say "You don't do any work."

The "us versus the problem" is an especially positive approach to take when dealing with conflicts. Instead of pitting two individuals against one another, the "us versus the problem" approach essentially says, "Yes, there is a problem, so let's identify it and work it out together. The "us versus the problem" approach is also a very good way for you to avoid placing blame (and for you to avoid having blame placed on you), because the two of you will be working together against the problem.

Finally, although it might be tempting to do so, do not always involve your superiors in an argument. You can introduce bitterness into your relationship with your coworker very quickly when you involve someone else. Furthermore, even if you are in the right and your coworker is in the wrong, no one looks very good when a conflict is brought to the boss.

Conflict resolution is not always easy, but it is often necessary. Learn how to solve workplace conflicts, instead of fighting further and making them worse.

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